Privacy Policy
Last updated: October 21, 2026 · Español · Português · Français
Ya lo tengo is an app to organize your family's medicines, keep photos of prescriptions and boxes, and get dose reminders. This policy explains what data we use and how we protect it. It applies to users in the United States, Canada and every other country where the app is offered.
1. Data we collect
- Account data: name and email. If you sign in with Google, we receive only your name, email and profile photo.
- Data you enter: medicine names, doses, schedules, expiry dates, the reason written on the prescription, notes, and photos of prescriptions and boxes.
- Dose log: doses you mark as taken or skipped.
- Medical appointments: type of visit, specialty or test, date, place, professional and any instructions you enter, so we can remind you beforehand.
- Family profiles: name, relationship, date of birth, blood type, allergies, conditions, history, doctor, health insurance and emergency contact of the people you add.
- Plan status: whether you have the Free or Family Plan. We never receive or store card numbers.
- Photos of people (optional): if you add a photo to a profile, it is stored in your account's private folder to show whose dose it is. It is never used with AI or for facial recognition.
This is consumer health data. We use it only to provide the app to you.
2. Data about your family
When you add another person, you confirm that they agreed to it, or that you are their parent or legal guardian if they are a minor. Only your account can see that information, and you can edit or delete it at any time in the Family tab.
3. How we use data
- To show your cabinet, schedules and alarms, and to back them up in your account.
- To read a prescription or identify a medicine with artificial intelligence, only when you ask and authorize it. Photos used for photo search are not stored.
- To remind you when a medicine is running out, expiring, or a prescription needs renewal. These calculations happen on your phone.
4. What we never do
- We do not sell your personal or health data, and we do not share it for advertising.
- We do not show ads based on your medicines.
- We do not give medical advice or recommend doses.
5. Service providers
- Supabase: stores your account, medicines and photos. Each user can only access their own data.
- Netlify: hosts the app.
- OpenAI: processes photos only when you tap "Read with AI" or "Search by photo" and accept. Requests are not used to train models and are not stored by us.
- Google Play / Mercado Pago: process Family Plan payments.
- Google: only if you sign in with Google or add reminders to Google Calendar.
These providers may process data on servers located outside your state, province or country, including the United States.
6. Your rights
You can access, correct, export (backup) and delete your data from the app at any time. To delete your account and all your data, withdraw consent, or ask any question, email contact@getyalotengo.com. We reply within 30 days.
United States: depending on your state (for example California, Washington, Colorado or Virginia), you have the right to know, access, delete and correct your data and to opt out of its sale; we do not sell it. Ya lo tengo is not a HIPAA-covered entity.
Canada: under PIPEDA and Quebec's Law 25, you can access and correct your information and withdraw consent. The person responsible for protecting personal information is Stanley Pierre (contact@getyalotengo.com).
To delete your account and all your data, use “Backup & help → My account → Delete my account” or follow these steps.
7. Plans and payments
The Free Plan costs nothing. The Family Plan is a monthly subscription you can cancel at any time from Google Play or from "My plan". After canceling, it stays active until the end of the paid period. Medicine alarms work on every plan.
8. Security
We use encrypted connections (HTTPS) and access rules that prevent one user from seeing another's data. You can turn on a PIN to open the app on your phone.
9. Children
The app is meant for adults who manage their own or their family's medicines. Children's information may only be added by a parent or guardian.
10. Changes
If we change this policy, we will update the date above and let you know in the app.